Shipping policy

Thank you for shopping with us. Below you’ll find important information about how and when your order will be processed and delivered.

Order Processing Time

All orders are processed within 1–3 business days after payment confirmation.

Please note:

  • Processing time includes order verification, quality checks, and packaging

  • Orders are not processed on weekends or holidays

Shipping Time

We partner with CJ Dropshipping to fulfill and ship our products.

Estimated delivery times vary depending on your location and selected shipping method:

  • United States & Canada: 7–15 business days

  • United Kingdom & Europe: 7–20 business days

  • Australia & New Zealand: 10–20 business days

  • Rest of the World: 10–25 business days

Delivery times are estimates, not guarantees, and may vary due to customs, carrier delays, or high-demand periods.

Shipping Costs

Shipping costs are calculated at checkout and displayed before you complete your purchase.

Occasionally, we may offer free shipping promotions, which will be clearly indicated on the website.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with tracking information.

Please allow 24–72 hours for tracking updates to appear in the carrier’s system.

Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, or import fees imposed by your local government.

These charges are not included in the product price or shipping cost and are the responsibility of the customer.

Address Accuracy

Please ensure all shipping details are correct at checkout.

We are not responsible for:

  • Delays or non-delivery due to incorrect or incomplete addresses

  • Orders shipped to the wrong address provided by the customer

If an order is returned due to address issues, additional shipping fees may apply.

Delayed or Lost Packages

If your order has not arrived within the estimated delivery time, please contact us at [your support email].

We will:

  • Investigate the issue with our fulfillment partner

  • Provide updates or solutions where possible

We are not responsible for delays caused by customs clearance, carrier issues, or circumstances beyond our control.

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery with:

  • Your order number

  • Clear photos of the item and packaging

We will work with our fulfillment partner to arrange a replacement or refund, where applicable.

Split Shipments

If your order contains multiple items, they may be shipped separately and arrive at different times.
You will receive separate tracking numbers if applicable.

Changes to This Policy

We reserve the right to update this Shipping Policy at any time.
Any changes will be posted on this page.

Contact Us

If you have any questions about shipping, please contact us at:

📧 mirabelle.official2026@gmail.com